Introducing the RSS Training Team: Elevating Client Success Through Comprehensive Training

  • Talking, planning and business people in training with a laptop for leadership and mentoring. Meeting, project management and women speaking about online strategy, ideas or inspiration at work

    One of our goals at RSS is to provide excellent customer service and to empower clients to maximize our solutions towards positive organizational change. Whether you're an onboarding client or you’ve been with us since the start, we strive to provide a seamless and positive training experience. With that in mind, we are excited to share that we have launched the RSS Training team. Our Customer Success Team previously handled all training, but as we continue to grow as an organization, we’ve developed a training team to meet the needs of our clients. With over twenty years of combined experience, the training team is responsible for all the training materials—written or digital—for our clients. The team also manages RSS Academy, webinar-style solution and feature overviews, in-depth in-person training, and custom training sessions based on client requests.

    We understand that synchronous, in-person training isn't always possible, so we have begun to build comprehensive online training that is available anytime from any device starting with chemical inventory management. Training videos are now available that help clients learn efficient ways to manage chemicals with RSS. Throughout 2024, you can expect to see the training library grow as more of the same comprehensive training materials are provided for our other most popular solutions. In the meantime, you can still view RSS Academy webinar trainings or request customized training based on your organization's needs. 

    Building a culture of continuous learning and improvement can reduce injuries and increase team members' confidence in their roles. We also understand the crucial role training plays in enhancing overall safety, and we know it can also improve team member performance and satisfaction. The RSS Training team ensures our clients receive top-notch training tailored to their needs, empowering their employees to excel and drive their organizations forward. Meeting training requirements can be a huge endeavor for many organizations, but the RSS Training team can help alleviate that burden so that you meet local, state, and federal training requirements. 
     

    Author

    Emily Slonim
    Emily Slonim
    Lead Communications Analyst
    Risk and Safety Solutions